Privacy Policy
Welcome to Davanni's. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website davannispizza.top, place an order, interact with us online or in person, or otherwise engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.
This Privacy Policy applies to all personal information processed by Davanni's in connection with our food-related services, including online ordering, customer account management, loyalty programs, marketing communications, and any other service we offer through davannispizza.top or associated platforms.
1. Who We Are
Davanni's is a food service business operating in the United States. We are the data controller responsible for your personal information collected through our website and services. Our contact details are as follows:
- Business Name: Davanni's
- Website: davannispizza.top
- Email: [email protected]
For any questions, requests, or concerns relating to this Privacy Policy or the processing of your personal data, please reach out to us using the contact information provided above or as described in Section 14 of this policy.
2. Information We Collect
We collect various types of information in connection with your interactions with us. The categories below describe the types of personal information we may collect and the circumstances under which we collect them.
2.1 Personal Information You Provide Directly
When you use our website, create an account, place an order, subscribe to our newsletter, or contact us, we may collect:
- Identity Information: First name, last name, username or similar identifier.
- Contact Information: Email address, telephone number, billing address, and delivery address.
- Account Credentials: Password and other security information used for authentication.
- Payment Information: Credit or debit card details, billing address, and transaction history. Note that full payment card numbers are processed by our payment service providers and are not stored on our servers.
- Order Information: Details about the food items you order, special instructions, preferences, and dietary requests.
- Profile Information: Your preferences, saved addresses, favorite orders, and feedback you provide.
- Communications: Records of correspondence if you contact us by email, phone, or through our website contact forms.
- Marketing Preferences: Your preferences regarding receiving marketing and promotional materials from us.
2.2 Usage Data and Technical Information
When you access our website, we automatically collect certain information about your device and browsing activity, including:
- Internet Protocol (IP) address and approximate geographic location derived from it.
- Browser type and version, operating system, and device type.
- Pages you visit on our website, links you click, and features you use.
- Time and date of your visit, time spent on pages, and referring URLs.
- Error logs and performance data related to your use of the website.
- Search terms you enter on our site.
2.3 Cookies and Tracking Technologies
We use cookies, pixel tags, web beacons, and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content and advertising. For detailed information about the cookies we use and how to manage them, please refer to Section 10 of this policy.
2.4 Location Data
With your permission, we may collect precise or approximate location data from your device to facilitate delivery services, help you find the nearest Davanni's location, or provide location-relevant promotions. You may disable location services at any time through your device settings.
2.5 Information from Third Parties
We may receive information about you from third-party sources, including:
- Third-party delivery partners or aggregator platforms where you place orders for Davanni's food.
- Social media platforms if you choose to connect your social media account to our services or interact with our social media pages.
- Marketing partners and advertising networks that help us reach potential customers.
- Analytics providers that supply us with aggregated or segmented demographic data.
- Payment processors who confirm transaction completions.
2.6 Sensitive Information
We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, genetic data, biometric data for identification purposes, or health information unless it is voluntarily provided by you (for example, dietary restrictions or allergy information you submit with your order). Any dietary or allergy information you provide is used solely to fulfill your order and improve your dining experience, and is handled with the highest level of care.
3. How We Use Your Information
We use the personal information we collect for a variety of legitimate business purposes, including:
3.1 Providing and Managing Our Services
- Processing and fulfilling your food orders, including coordinating delivery or pickup.
- Creating and managing your customer account.
- Processing payments and preventing fraudulent transactions.
- Sending order confirmations, receipts, and status updates.
- Responding to your customer service inquiries and resolving complaints.
- Providing technical support for our website and digital services.
3.2 Improving Our Products and Services
- Analyzing customer preferences and ordering patterns to improve our menu offerings.
- Conducting internal research and analytics to better understand how customers use our website and services.
- Testing new features, promotions, and website functionality.
- Monitoring website performance, identifying technical issues, and enhancing security.
3.3 Marketing and Communications
- Sending you promotional emails, special offers, and newsletters if you have opted in to receive them.
- Personalizing marketing messages based on your order history and preferences.
- Displaying targeted advertisements on our website and third-party platforms.
- Administering loyalty programs, contests, sweepstakes, and promotional events.
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email we send you, or by contacting us directly at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your orders or account.
3.4 Legal Compliance and Business Protection
- Complying with applicable laws, regulations, and legal processes.
- Enforcing our Terms of Service and other agreements.
- Protecting the rights, property, or safety of Davanni's, our customers, and the public.
- Detecting, investigating, and preventing fraud, abuse, and other harmful or unlawful activity.
- Responding to lawful requests from government authorities or law enforcement.
4. Legal Basis for Processing (U.S. Privacy Law Context)
As a business operating in the United States, our data practices are governed primarily by applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents, the Federal Trade Commission Act (FTC Act) regarding unfair or deceptive trade practices, and any other applicable state privacy laws. We process your personal information based on the following grounds:
- Performance of a Contract: Processing necessary to fulfill your order, manage your account, or provide services you have requested.
- Legitimate Business Interest: Processing for analytics, fraud prevention, service improvement, and internal administration.
- Your Consent: Processing for marketing communications and optional features where we have obtained your explicit consent.
- Legal Obligation: Processing required to comply with applicable federal, state, or local law.
5. Sharing Your Information with Third Parties
We do not sell your personal information to third parties for monetary compensation. However, we may share your information with the following categories of recipients as described below:
5.1 Service Providers and Business Partners
We engage trusted third-party companies and individuals to perform services on our behalf, including but not limited to payment processing, website hosting, data analytics, email delivery, customer support, marketing services, delivery logistics, and IT maintenance. These service providers are permitted to use your personal information only to perform services for us and are contractually obligated to maintain the confidentiality and security of your data.
5.2 Delivery Partners
When you place a delivery order, we may share your name, delivery address, phone number, and order details with our delivery partners or third-party delivery platforms to fulfill your order. These partners are independent businesses and their use of your information is governed by their own privacy policies.
5.3 Advertising and Analytics Partners
We may share non-personally identifiable or aggregated data with advertising networks and analytics platforms such as Google Analytics, Meta Pixel, or similar services. These partners may use cookies and tracking technologies to help us measure the effectiveness of advertising campaigns and understand customer behavior. Where applicable, such sharing may constitute a "sale" or "sharing" of personal information under the CCPA/CPRA, and California residents have the right to opt out of such sharing (see Section 9).
5.4 Legal and Regulatory Disclosures
We may disclose your personal information if required to do so by law or in good faith belief that such disclosure is necessary to:
- Comply with a legal obligation, court order, subpoena, or governmental request.
- Protect and defend the rights or property of Davanni's.
- Prevent or investigate possible wrongdoing in connection with our services.
- Protect the personal safety of our customers, staff, or the public.
5.5 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will provide notice if your information becomes subject to a materially different privacy policy as a result of such a transaction.
5.6 Consent-Based Sharing
With your explicit consent, we may share your information with other third parties not listed above, such as social media platforms for referral programs or promotional partnerships.
6. Data Security
We take the security of your personal information seriously and implement a variety of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.
Our security measures include, but are not limited to:
- Encryption: We use Secure Socket Layer (SSL) and Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
- Access Controls: We limit access to personal information to authorized employees and service providers who need the data to perform their duties, and we enforce strong authentication policies.
- Secure Payment Processing: Payment card data is processed by PCI-DSS compliant third-party payment processors. We do not store full credit or debit card numbers on our systems.
- Regular Security Assessments: We conduct periodic vulnerability assessments and security audits of our systems and infrastructure.
- Data Minimization: We collect only the information necessary for the purposes described in this policy.
- Employee Training: Our staff receives training on data protection and privacy practices.
While we make every effort to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that is likely to affect your rights, we will notify you and applicable regulatory authorities as required by law.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The criteria we use to determine data retention periods include:
| Category of Data | Retention Period |
|---|---|
| Customer account information | Duration of account plus 3 years after account closure |
| Order history and transaction records | 7 years (for tax and accounting purposes) |
| Marketing preferences and opt-in records | 3 years after last interaction or until opt-out |
| Customer service communications | 3 years from the date of last communication |
| Website usage and analytics data | Up to 26 months in identifiable form |
| Payment and billing records | 7 years (as required by financial regulations) |
| Cookies and tracking data | As specified in our cookie settings (typically 1–24 months) |
When your personal information is no longer needed, we will securely delete or anonymize it in accordance with our data disposal procedures. In some cases, we may anonymize your data so that it can no longer be associated with you, in which case we may use such data without further notice.
8. Children's Privacy
Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13, and we do not direct our marketing communications to minors.
We comply with the Children's Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take prompt steps to delete that information from our records.
If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately at [email protected] so that we can take appropriate action.
9. Your Privacy Rights
Depending on your state of residence, you may have specific rights regarding your personal information under applicable U.S. privacy laws. We are committed to honoring these rights.
9.1 Rights Available to All Users
- Right to Know / Access: You have the right to request information about what personal data we hold about you, including categories of data collected, purposes of processing, and categories of third parties with whom we share your data.
- Right to Correction: You have the right to request that we correct inaccurate or incomplete personal information we hold about you.
- Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions required by law or legitimate business necessity.
- Right to Opt Out of Marketing: You may opt out of receiving marketing communications from us at any time.
9.2 Additional Rights for California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to Know (Specific Pieces): You may request the specific pieces of personal information we have collected about you over the past 12 months.
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal information we maintain about you.
- Right to Opt Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information with third parties for cross-context behavioral advertising. To exercise this right, please contact us at [email protected] or visit our "Do Not Sell or Share My Personal Information" link on our website.
- Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to uses necessary to provide our services.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide you a different quality of service as a result of exercising your privacy rights.
- Right to Data Portability: You may request a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.
9.3 How to Submit a Privacy Rights Request
To exercise any of your privacy rights, you may:
- Email us at [email protected] with the subject line "Privacy Rights Request"
- Include your full name, email address associated with your account, and a description of the right you wish to exercise
We will respond to verified requests within 45 days of receipt. If we need additional time (up to an additional 45 days), we will inform you of the reason and the extension period. We may need to verify your identity before processing your request to ensure we do not disclose information to an unauthorized party. We will not charge a fee for processing your request unless it is excessive or repetitive.
You may designate an authorized agent to submit a privacy rights request on your behalf. We will require proof of your written authorization and may still require you to verify your own identity directly with us.
10. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze how our website is used, and deliver personalized content and advertising. Cookies are small text files stored on your device when you visit a website.
10.1 Types of Cookies We Use
- Strictly Necessary Cookies: These cookies are essential for the website to function properly, including maintaining your session, processing your orders, and enabling security features. These cookies cannot be disabled.
- Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences, saved addresses, and favorite orders.
- Performance and Analytics Cookies: These cookies collect information about how visitors use our website, helping us understand which pages are most popular, how users navigate the site, and where improvements can be made. We use tools such as Google Analytics for this purpose.
- Marketing and Advertising Cookies: These cookies are used to deliver relevant advertisements to you on our website and on other websites. They track your visits across sites to build a profile of your interests.
10.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse all cookies, accept only certain types of cookies, or delete cookies that have already been set. Please note that disabling certain cookies may affect the functionality of our website and your ability to use features such as online ordering.
For more detailed information about the cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy, which is available on our website at davannispizza.top.
You may also opt out of interest-based advertising by visiting the Digital Advertising Alliance's opt-out page at www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/choices.
11. International Data Transfers
Davanni's is a United States-based business and primarily processes personal information within the United States. However, some of our service providers and business partners may be located in or operate from other countries, which means that your personal information may be transferred to, stored in, or processed in countries outside the United States.
When we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws. These safeguards may include contractual data protection clauses, adequacy decisions, and other legally approved transfer mechanisms.
By using our website or services, you acknowledge and consent to the potential transfer of your information to countries outside your country of residence, which may have different data protection rules than those in your jurisdiction.
12. Third-Party Links and Services
Our website may contain links to third-party websites, social media platforms, delivery apps, or other external services that are not operated by us. This Privacy Policy does not apply to those third-party sites or services. We encourage you to review the privacy policies of any third-party platforms you access through links on our website. We are not responsible for the privacy practices of third-party operators and have no control over how they collect, use, or share your information.
13. Do Not Track Signals
Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that the user does not wish to be tracked across websites. Currently, there is no universally accepted standard for responding to DNT signals. Our website does not currently respond to browser-initiated DNT signals. However, you can manage your preferences regarding targeted advertising through the opt-out mechanisms described in Section 10 of this policy.
14. How to File a Privacy Complaint
If you believe that we have not handled your personal information in compliance with applicable law or this Privacy Policy, we encourage you to first contact us directly so that we have an opportunity to resolve your concern.
You may contact our privacy team at:
- Email: [email protected]
- Subject Line: Privacy Complaint
- Website: davannispizza.top
We will acknowledge receipt of your complaint within 10 business days and endeavor to resolve the matter within 30 days. If we require additional time, we will notify you accordingly.
14.1 Filing a Complaint with a Regulatory Authority
If you are not satisfied with our response, or if you believe that we are processing your personal information in violation of applicable law, you have the right to file a complaint with the appropriate regulatory authority. In the United States, the relevant regulatory bodies include:
- Federal Trade Commission (FTC): The FTC enforces federal consumer protection laws, including those related to privacy and data security under the FTC Act. You can file a complaint at reportfraud.ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357).
- California Privacy Protection Agency (CPPA): If you are a California resident, you may file a complaint with the CPPA regarding violations of the CCPA/CPRA at cppa.ca.gov.
- State Attorney General Offices: Many states have consumer protection divisions within their Attorney General's office that handle privacy-related complaints. You may contact your state's Attorney General office for guidance specific to your jurisdiction.
15. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological developments. When we make material changes to this policy, we will:
- Update the "Last Updated" date at the top of this policy.
- Post a notice on our website homepage notifying users of the change.
- Send an email notification to registered users where required by law or where we deem it appropriate.
Your continued use of our website or services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or your privacy rights, please do not hesitate to reach out to us:
Davanni's — Privacy Inquiries
- Business Name: Davanni's
- Email: [email protected]
- Website: davannispizza.top
We are dedicated to addressing your privacy concerns promptly and transparently. Our team will respond to all privacy-related inquiries within a reasonable timeframe, and no later than as required by applicable law.
This Privacy Policy was last reviewed and updated on April 8, 2026. All rights reserved. Davanni's © 2026.